HEADQUATERS Email: email@example.com
Address: Emirates Towers, Level 41, Sheikh Zayed Road, Dubai – UAE P.O Box 31303
Joanne brings to Progress International over 23 years experience in the tourism industry with particular expertise in training, customer service, sales, health & safety and tour operations.
Commencing her travel retail career in 1986 in the capacity of Travel Agent, she quickly progressed to Branch Manager and the years that followed enabled her to consolidate the foundation of her travel knowledge and experience from a Management perspective.
In 1993 Georgiou ventured to Cyprus and worked as a senior overseas representative for 4 years and was later promoted to manage the Operations Department at the company’s Cyprus head office. Her responsibilities involved managing the entire tour operation in Cyprus, overseeing the company’s customer service and sales performance, and delivering training to all travel representatives.
Later progressing to the position of Regional Quality Control Manager, she was also appointed as Chairman of the Federation of Tour Operators in Cyprus. In addition, on a regional scale during this time, she was responsible for the quality management, training and auditing of the health and safety of the entire regional operation overseeing the effective management of a tour operations programme that carried over 80,000 tourists.
A highly competent training professional who has built a formidable career in the challenging and innovative world of tourism.