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HEADQUATERS Email: info@progresshq.com | Skype: progress.international1

Address: Emirates Towers, Level 41, Sheikh Zayed Road, Dubai – UAE P.O Box 31303 | Tel: +971 4 319 7687 | Fax: +971 43197688

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Sharon McKinley

Brand, Marketing, Retail & Guest Satisfaction expert


Sharon is widely traveled and first developed her overseas experience working in Spain for First Choice Holidays, where she became a top performing resort representative with respect to Sales and Customer Service results combined.


After a succession of successful placements, Sharon was promoted to First Choice Cruises Supervisor on board the MV Bolero, where she managed on board Cruise Charter operations.


In 2000 Sharon formed part of the Festival Cruises Corporate Management team based initially in Piraeus (Greece) and later in Genoa (Italy), where she managed Human Resources activities, on board Company Branding, in-house Retail Shops and shipboard SPA's on behalf of the On Board Revenue, Shore Excursions & Tour Operations Department.


Sharon created the Festival Cruises LOGO merchandise branding and took responsibility for product selection, on board Marketing, quality control, purchasing and Guest Satisfaction for the Department.


Sharon is now a Director of Progress International FZC. She helped lead a team to launch a wordlwide Port Shopping Program for Silversea Crusies and currently consults a number of Cruise Lines and land-based businesses on Retail, Customer Service and Tourism related projects.